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All orders from the Netherlands & Belgium placed before 8 p.m. on a working day will be delivered the next day, depending on PostNL. Orders placed on Saturday and Sunday will be delivered on Tuesday.

Orders outside the Netherlands & Belgium will be delivered within 5 working days. During promotional periods, shipping and return costs will not be reimbursed.

Returns:

If you would like to return your order, we kindly request that you contact info@muski.nl. You will receive the return instructions you need within 24 hours.

All return and refund requests must be sent at your expense within a maximum of fourteen (14) days from the date of delivery. The product must be returned to us in the original packaging, accompanied by the delivery note and the returns form.

If your entire order is returned in accordance with the terms stated above, we will refund the full amount of your original order. Otherwise, if you do not return all the products in your order, we will refund the amount of the returned product, excluding the initial shipping costs.

If you have received a promotional gift, we request that you include this with your return shipment.

As soon as we receive your return shipment, your account will be credited. An email will be sent to confirm receipt of your package and the progress of your refund.

If you have any questions about returns, please contact customer service by clicking here .

Last updated: November 2023 / Copyright© MUSKICOSMETICS.